Contact information
Contact Us
Need help with your order or have a question about one of our products?
The NOFURRA™ team is here to help. Please contact us using the details below or through our contact form.
We aim to respond to customer enquiries as quickly as possible during business days.
Customer Support
For questions regarding:
- Your order
- Shipping and tracking
- Returns and refunds
- Our products
- Payment or checkout
- Any other customer service request
please contact us at:
Email: [CONTACT EMAIL]
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
Business Information
NOFURRA™
Business address:
47 rue Vivienne
75002 Paris
France
SIRET (French Business Registration Number):
102 935 053 00011
Returns
Please do not send returns directly to the business address above unless our customer service team has specifically instructed you to do so.
To request a return, please contact us first at:
[CONTACT EMAIL]
Our team will provide the appropriate return instructions in accordance with our Refund Policy.
Response Time
We aim to respond to customer enquiries within 1–2 business days.
Response times may occasionally be longer during weekends, public holidays or periods of high demand.
Thank you for choosing NOFURRA™. 🐾