Terms of service

TERMS OF SERVICE AND SALE

Last updated: September 7, 2026

This website is operated by NOFURRA™. Throughout the site, the terms “we”, “us” and “our” refer to NOFURRA™.

NOFURRA™ offers this website, including all information, tools, products and services available through the site (the “Services”), subject to your acceptance of these Terms of Service and Sale (“Terms”).

By visiting our website and/or purchasing from us, you agree to be bound by these Terms, as well as any additional policies referenced herein or available on our website.

Please read these Terms carefully before accessing or using our Services.

1. WEBSITE USE

By using this website, you confirm that you have the legal capacity required under the laws applicable to you to enter into transactions through our Services.

You may not use our website or products for any illegal or unauthorized purpose or violate any applicable laws or regulations.

You must not transmit viruses, malicious code, or any other technology that could damage or interfere with the operation or security of the website.

2. GENERAL CONDITIONS

We reserve the right to refuse or restrict access to our Services where reasonably necessary, including in cases of suspected fraud, misuse, security risks, or violation of these Terms, subject to applicable law.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, website content or materials without our prior written permission, except where permitted by law.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications and other information displayed on our website are accurate.

However, the appearance of colors may vary depending on your screen or device.

Minor differences in packaging or presentation may occasionally occur, provided that they do not materially affect the essential characteristics or functionality of the product.

The product delivered must nevertheless conform to the description and applicable consumer protection requirements.

4. PRICES

Product prices are displayed on the website before checkout.

Prices may be changed at any time, but any price change will not affect an order already accepted, except where permitted or required by applicable law.

Any applicable shipping costs, taxes or other charges collected by us will be displayed during checkout where applicable.

5. ORDERS

When placing an order, you agree to provide accurate, complete and current information, including your billing and shipping information.

After placing your order, you will receive an order confirmation.

We reserve the right to refuse or cancel an order where legally permitted, including in cases of:

  • Suspected fraud or unauthorized payment
  • Obvious pricing or technical errors
  • Product unavailability
  • Incorrect or incomplete customer information
  • Orders that violate these Terms or applicable law

If payment has already been collected for an order that we cancel, the applicable amount will be refunded in accordance with applicable law.

6. PAYMENT

Payment must be made using one of the payment methods available at checkout.

Available payment methods may vary depending on your location, device and the payment services supported by our store.

Payment information is processed through secure payment service providers.

7. SHIPPING & DELIVERY

Orders are generally processed within 1 to 3 business days.

Estimated delivery within eligible European destinations is generally 6 to 15 business days after processing and shipment.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Detailed information regarding shipping, tracking, delivery areas and potential delays is available in our Shipping Policy.

Customers are responsible for providing accurate and complete delivery information.

8. RETURNS & REFUNDS

NOFURRA™ offers eligible customers a 30-day return period, subject to the conditions described in our Refund Policy.

In addition, consumers located in the European Union or other jurisdictions providing a statutory withdrawal right may have the legal right to withdraw from eligible distance purchases within 14 days of receiving the goods, subject to applicable conditions and exceptions.

Nothing in our voluntary return policy limits any mandatory consumer rights.

Please refer to our Refund Policy for complete return and refund conditions.

9. PROMOTIONS & DISCOUNTS

From time to time, NOFURRA™ may offer:

  • Promotional codes
  • Automatic discounts
  • Bundle offers
  • Limited-time promotions
  • “Buy X, Get Y” offers

Each promotion may be subject to specific conditions displayed at the time of the offer.

Unless otherwise stated, promotions and discount codes may not be combined.

Promotional offers do not limit mandatory consumer rights provided by applicable law.

10. THIRD-PARTY SERVICES

Certain features of our Services may rely on third-party providers, including payment processors, shipping providers, analytics providers and e-commerce technology providers.

Our online store is powered by Shopify.

Your use of certain third-party services may also be subject to the terms and privacy practices of those providers.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through this website, including text, graphics, branding, logos, design elements and original visual materials, is owned by or licensed to NOFURRA™ and is protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit protected content without authorization, except where permitted by law.

12. PROHIBITED USES

You may not use the website or Services:

  • For unlawful purposes
  • To infringe intellectual property rights
  • To transmit malware or malicious code
  • To collect personal information unlawfully
  • To interfere with the security or operation of the website
  • To engage in fraudulent or deceptive activity

We may restrict access to the Services in response to prohibited activity, subject to applicable law.

13. PERSONAL INFORMATION

The collection and processing of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for further information regarding how personal information is collected, used and protected.

14. LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, NOFURRA™ will not be responsible for losses caused solely by circumstances outside our reasonable control.

Nothing in these Terms affects mandatory consumer rights relating to defective, damaged or non-conforming products.

15. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.

The updated version will be published on our website with a revised “Last updated” date.

Changes will not retroactively reduce rights already acquired under an existing order where prohibited by applicable law.

16. GOVERNING LAW

These Terms are governed by applicable French law, without depriving consumers residing in another country of any mandatory consumer protection rights that apply to them under applicable law.

Consumers may also have access to remedies and competent courts provided under the laws applicable to their place of residence.

17. CONTACT

For questions regarding these Terms of Service and Sale, please contact us:

NOFURRA™
Email: [CONTACT EMAIL]
Address: 47 rue Vivienne – 75002 Paris, France