Shipping policy

Shipping Policy

Last updated: September 7, 2026

At NOFURRA™, we aim to make your shopping and delivery experience simple and transparent.

Please review the information below regarding order processing, shipping and delivery.

1. Processing Time

Orders are generally processed within 1 to 3 business days after they are placed.

Orders placed during weekends or public holidays will begin processing on the next business day.

Processing includes order verification and preparation before shipment.

2. Delivery Time

Once your order has been processed and shipped, estimated delivery time within Europe is generally:

6 to 15 business days

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including:

  • Carrier delays
  • Customs procedures
  • Public holidays
  • High-demand periods
  • Weather conditions or other exceptional circumstances

A tracking number will be provided once your order has been shipped.

3. Shipping Costs

We currently offer FREE SHIPPING to eligible European destinations.

The applicable shipping option and cost, if any, will always be displayed at checkout before you complete your purchase.

4. Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully check:

  • Full name
  • Street address
  • Postal code
  • City
  • Country
  • Contact information

If you notice an error in your shipping address, please contact us as soon as possible at [CONTACT EMAIL].

Once an order has been processed or shipped, we may no longer be able to modify the delivery address.

5. Shipping & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow some time for tracking information to become active after shipment.

6. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control.

If your order appears significantly delayed, please contact our customer service team and we will assist you in checking its status.

7. Customs & Import Charges

Depending on the destination country and applicable regulations, customs procedures, import taxes or duties may apply.

Where taxes, duties or import charges are collected directly at checkout, they will be displayed before payment where applicable.

Where charges are not collected at checkout, additional charges may be imposed by local authorities or carriers in accordance with applicable law.

8. Incorrect, Incomplete or Undeliverable Addresses

NOFURRA™ cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided by the customer.

If a package is returned because of an incorrect or incomplete address, please contact us so we can review the available options.

9. Contact

If you have any questions regarding shipping or the delivery of your order, please contact us:

NOFURRA™
Email: [CONTACT EMAIL]
Address: 47 rue Vivienne – 75002 Paris, France