Privacy policy

Privacy Policy

Last updated: 07/09/2026

NOFURRA™ operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide customers with an online shopping experience.

This store is hosted by Shopify, which allows us to provide you with our Services.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and processed.

1. Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies you directly or indirectly.

This may include:

  • Contact details: first name, last name, billing address, shipping address, phone number, and email address.
  • Financial information: payment and transaction information. Payment card information may be processed directly by our payment providers and is not necessarily stored by NOFURRA™.
  • Account information: login credentials and preferences, where customer account features are available.
  • Transactional information: products viewed, added to cart, purchased, returned, or refunded.
  • Communications: messages and requests sent to customer support.
  • Technical information: IP address, browser type, device information, and other technical identifiers.
  • Usage data: interactions with our website and browsing activity.

2. Sources of Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or otherwise provide information to us.
  • Automatically through cookies and similar technologies.
  • From service providers that help us operate our store and provide our Services.
  • From third-party partners where permitted by applicable law.

3. Use of Personal Information

We use personal information for purposes including:

Providing Services

  • Processing orders and payments.
  • Managing customer accounts where applicable.
  • Organizing and facilitating delivery.
  • Handling returns and refunds.
  • Providing and improving the shopping experience.

Marketing

Where permitted by applicable law and, where required, with your consent, we may use your information for:

  • Sending promotional emails and marketing communications.
  • Measuring the effectiveness of our marketing.
  • Displaying or measuring personalized advertising where applicable.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our communications.

Security and Fraud Prevention

We may process information for purposes such as:

  • Protecting our website, customers, and business.
  • Detecting and preventing fraudulent or unauthorized activity.
  • Securing transactions.

Communication

We use your information to:

  • Respond to your requests.
  • Provide customer support.
  • Send important information regarding your orders or our Services.

Legal Obligations

We may process personal information when necessary to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from public authorities.
  • Establish, exercise, or defend legal claims.

4. Sharing of Information

We may share personal information when necessary with:

  • Shopify, which provides the e-commerce infrastructure used to operate our online store.
  • Payment service providers.
  • Shipping, logistics, and order-fulfilment providers.
  • Technical and website service providers.
  • Analytics and marketing providers, where applicable and permitted by law.
  • Professional advisers and competent legal authorities when required by law.
  • A buyer, successor, or relevant party in connection with a merger, acquisition, restructuring, or sale of all or part of our business.

We do not sell your personal information in exchange for money.

5. Relationship with Shopify

Our online store is hosted by Shopify.

Shopify processes certain personal information in connection with the operation and security of our store and the provision of its services.

Shopify's processing of personal information is governed by its own privacy practices and applicable data protection laws.

6. Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children through our Services.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action in accordance with applicable law.

7. Data Security and Retention

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain business and transaction records, resolve disputes, and comply with legal, tax, accounting, or regulatory obligations.

8. Your Rights

Depending on where you live and applicable data protection law, including the GDPR where applicable, you may have rights concerning your personal information, including:

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object to certain processing.
  • Right to withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the competent data protection authority.

To exercise your rights or ask a question about your personal information, contact us at:

Email: [CONTACT EMAIL]

We may need to verify your identity before processing certain requests.

9. Cookies

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how our Services are used, improve performance, and, where applicable and permitted, support analytics and advertising.

Where required by applicable law, non-essential cookies and similar technologies will be used in accordance with your consent choices.

You can manage available cookie and privacy preferences through the options provided on our website.

10. International Transfers

Because some of our service providers may operate internationally, your personal information may be processed or transferred outside your country of residence.

Where required by applicable data protection law, appropriate safeguards are used for international transfers of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

When we update this Privacy Policy, we will update the “Last updated” date at the top of this page.

12. Contact

For questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

NOFURRA™
Email: [CONTACT EMAIL]
Address: 47 rue Vivienne – 75002 Paris, France